Payment Methods

PAYMENT AND REFUND

1. PAYMENT FORM

For the most convenience for customers shopping online with Lugo's Shop, we support the following payment methods:

1. Payment in advance by the following forms:

- Domestic ATM card

- Credit / Debit Card / VISA / MASTER

- Paypal - Payoneer

- Momo - Zalo Pay - Air Pay - Vimo Pay

2. CANCELLATION OF ORDERS

Customer's goods will be processed as soon as payment confirmation. For order cancellation support, please contact us within 24 hours of placing an order

- Hotline 9: .899497698

- Email: cskh.yh @ gmail

- Website: https://www.shoplugo.blogspot.com

3. TIME AND ELECTRICITY DELIVERY DELIVERY

We always try to deliver goods as soon as possible to our customers by the following delivery methods:

1. Delivery:

- Free shipping for orders over 500,000 VND

- Orders under 500,000 VND will have specific delivery fee for each region shown in the electronic invoice.

▪ In Ho Chi Minh City: Delivery time is expected from 1-3 working days.

▪ Other provinces and cities of Vietnam: Estimated delivery time from 3 to 7 working days.

2. International delivery
  - Delivery charges will be displayed specifically in the delivery invoice information

  - Delivery time from 5 - 20 days depending on the destination country

4. POLICY CHANGE & REFUND

We always try to deliver products to customers in the best condition and exactly as ordered. Cases of return and refund are considered as follows:

- Defective product, wrong product type, wrong size, wrong color, missing product compared to the order

- The product has expired

- Product damage during transport

Customers can return it within 14 days of receiving the goods and follow the instructions on the attached coupon in the package:

- Paid orders must return all ordered products, gifts, coupons and coupons attached (if any).

- The product has no signs of use, no damage, scratches or dirt on the product packaging.

- After the package is returned successfully and fully tested, the refund will be refunded within 5 - 30 business days.

- International order, return shipping fee please pay by yourself

All contact information, please contact:
  Zalo 0899497698
  Whatsapp - Viber +84899497698
  Messenger m.me/ryu.lee.080518
  Email cskh.yh @ gmail