Terms And Condition

Welcome to shoplugo.com. We provide services to you subject to the notices, terms and conditions set forth in this agreement (the "Agreement"). In addition, when you use any service (for example, place an order or write a customer review), you will be subject to the rules, guidelines, policies, terms and conditions that apply to such services and they are incorporated herein. Agreement by this reference.shoplugo.com reserves the right to change this website and these terms and conditions at any time.


Accessing, browsing or using the site indicates your agreement to all terms and conditions of this Agreement. Please read this Agreement carefully before continuing.

1. After placing an order successfully on our website, we will have someone contact you as soon as possible to confirm the order information. And after the payment is accepted, we have from 24 - 48h to prepare the goods out of stock. If there is any information you need to change please contact us early in this period. Because the goods have been out of stock, we can not record. All other information on the order.
2. Actual transit time is not fixed, and the delay is normal due to uncontrolled factors, such as weather, accidents, attack moves, etc.
3. Delivery and delivery are only done when payment information is accepted within 24 - 48 hours will be shipped and after packaging, we will notify the customer tracking tracking code
4. Time of receipt and shipping charges depend on the area to which the goods are shipped
5. We do not cover any items for damage after use. After receiving the item if there are any problems, please contact the store for positive support and give satisfactory solutions before giving negative feedback.
6. Each product comes with default conditions, so we can 100% refund depending on the circumstances. To exchange or refund the agreed amount. It is the responsibility of the buyer to pay return shipping costs. Hope you understand
7. Returned and exchanged products must be intact and have intact packaging. Within the prescribed return and exchange period, we will not accept all cases.
8. For fragile products such as glass, ceramic, liquid ... We encourage customers to pack more wooden packages. In the process of transporting damage, we will compensate for damage depending on the extent. No wooden packaging, we do not accept compensation.
9. Please retain the electronic invoice that will be sent to the email as a basis for troubleshooting if any.
10. Please see our product description carefully because our products are sold completely as described and before we leave the warehouse, we have checked the goods so there will be a Merchandise we do not accept returns. For any reason because our products are real.
11. In case you want to change goods or change delivery time, please contact us within 24 hours after you have placed an order.
12. When you receive this invoice, you accept our goods and all are prepared for shipping. You cannot cancel an order or refund unless our product has a problem.

Thank you !

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